Which OTRS model do you have?
To get access to every router of OTRS (e.g. OTRS ), you need the IP of your router, the username and router password. You can find these information in OTRS router manuals. But if you do not have the manual for your router or you do not want to read the whole manual to find the default login information then you can use the quick guide below.
OTRS Router Login Guide
- Open your internet browser (e.g. Chrome, Firefox, Opera or Internet Explorer)
- Click HERE to auto detect your router IP. After some seconds our tool will show you a link to your router login page. Click on this link.
- You should see 2 text fields where you can enter a username and a password.
- The default username for your OTRS router is [email protected].
The default password is root.
- Enter the username & password, hit "Enter" and now you should see the control panel of your router.
If above login credentials doesn't work then try this method
If these steps doesn't work for you and you still can't login to your router then there's another method. You know the model name/ID of your OTRS router? Great! Just select your device from the box below and you will be redirected to our guide especially for your device that includes a user manual.
Which model do you have?
Try different ID/password combinations that are widely used by OTRS that you'll find below.
Default username & password combinations for OTRS routers
In the list below you will see the most popular default username and password combinations used by OTRS. Sometimes the username and password doesn't work that we mentioned in the top of this guide. Then you can try these username/password combinations below to get access to your wireless router.
Nothing of the methods above worked for me!
All you need to do is to reset your modem. This can be done easily by clicking on the reset button at the back or at the bottom of your router. If you hold down this small button for approximately 20 seconds, (you may have to use a toothpick), then your modem will get restored to the factory settings. What you need to keep in mind is that when you reset your modem, you will lose your connection online. It is therefore better to take an expert's assistance in this regard. Note: If you have not enough information, it is obviously recommended that you should get help from a person who has all the knowledge about this topic.